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We want to help you, so don't hesitate to write us with any questions or concerns you have about our site. We may be able to help if you have trouble ordering from us.
If you need help finding an item we don't have in stock, we'd be glad to help you find it on our free Plush Memories Lost Toy Search Service. Please write a brief story about WHY you are looking for it. You can include links to photos. You will be able to send photos when I reply to this email.
Be sure to send us the Catalog # or give as complete a description as possible if you need a lovie we don't have in our catalog.